Let’s cut to the chase.
In today’s hyper-competitive, increasingly complex B2B landscape, hoping for revenue growth isn’t a strategy.
Siloed departments, misaligned goals, leaky funnels, and clunky tech stacks aren’t just frustrating; they’re existential threats. You need more than just great products or talented salespeople; you need a finely tuned engine driving predictable, efficient, and scalable revenue.
That engine is Revenue Operations. And frankly, it’s become my secret weapon over 15 years navigating the trenches of Corporate Strategy and Operations. Keep that between us.
My journey wasn't a straight line to RevOps.
I started on Wall Street, deep in the world of investment banking, later launching a hedge fund. Finance taught me rigor, the power of data, and the intricacies of financial modeling. We were adept at analyzing, valuing, and moving risk and capital around.
But something felt… incomplete.
The tech world beckoned. Witnessing the explosive growth fueled by machine learning, the plummeting cost of computing power, and the sheer capability blossoming from software development, I had an epiphany. Finance was largely rearranging existing value; technology was creating it. That’s where the real leverage was, and that's where I needed to be.
I pivoted, building on my analytical foundation from banking but diving headfirst into the mechanisms of value creation: system design, data engineering, go-to-market strategy, deep system integrations, the burgeoning field of business intelligence, the practical power of Python (which I've been writing since 2009), and the nuances of process automation. For 14 years, I've been living inside Salesforce as an Administrator, and for a decade, I’ve been building software. I’ve been having fun building in the Matrix.
This blend of strategic finance, operational execution, and deep technical expertise (system architecture, Python, SQL, AI/ML applications) led me directly to the heart of modern growth: Revenue Operations.
RevOps isn't just a buzzword; it's the strategic convergence of sales, marketing, customer success, and finance operations, underpinned by technology and data, all orchestrated to drive full-funnel accountability and maximize revenue potential. It demands that unique mix of strategy, rigorous analysis, and engineering prowess to build what I call a powerful, efficient, and reliable revenue engine.
And building that engine requires a specific architectural blueprint. After years of building, optimizing, and sometimes rescuing revenue engines, I've arrived at a structure I believe is optimal for most growth-stage B2B companies:
A single, strategic Head of Revenue Operations with four direct reports, each leading a critical pillar. The interplay is the key. The system design delivers strategic tension that drives higher quality revenue generation and expansion execution. The pillars: